Flying during a global pandemic is not easy. Relocating half way across the world with no direct flights and 3 cats makes it even more challenging. PetAir UK have been so helpful to us over the last few months. We were relocating to Costa Rica in one of the most challenging times in recent history. PetAir constantly helped provide options for us – looking at different routing/carrier options and making sure that the cats were looked after in the UK for a period between when we had to fly and when the cats could fly. They handled everything from collecting our cats in Scotland, boarding them for a few weeks in London, flying to to Costa Rica via Madrid and liaising with our import agent at this end. Everybody we’ve dealt with at PetAir UK has been incredibly helpful and they are priced extremely well. I have absolutely no reservations recommending PetAir UK and would use them again. E-mails have always been responded to within a few hours and they’ve made the entire process as easy as possible.
Sep 4 2020
Thank you for the follow up! Harley made it safe and sound and honestly PetAir UK made this the EASIEST process of my life. I was not worried about her and the fact that you were able to pick her up and provide a crate for her made things that much better. I am so happy to have my fur baby back and I couldn’t have done it without you. I appreciate all the updates and the options provided to me.
Please see a picture below of when we picked her up! Made me so happy!
Apr 21 2020
I just thought you’d like to know that we have collected Pixel. All went well and he seems in good form too. I can’t thank you and all of the Pet Air team enough for being so perfect: so prompt, attentive, communicative, always available to clarify any questions I had, to calm my worries, so lovely to Pixel. I will endeavour to recommend you as much as possible to anyone that may need your services or even just to let them know how amazing you are :-). Once again thank you so much for making this stressful and emotional experience very easy and lovely.
Oct 17 2019