Get your pet calm and ready with our EXCLUSIVE vet-led wellness support for pets preparing to fly

We know how much you care about your pet’s wellbeing – especially when they’re travelling. That’s why our veterinary support service gives you extra peace of mind every step of the journey.

• This isn’t an off-the peg service
• This package isn’t available to anyone else
• This is a personalised, pre-flight support from professionals who understand exactly what’s ahead for your pet – and for you

PetAir’s ‘Complete Care’ support package gives you the confidence that you’re making the right decision for your pet because all that uncertainty is taken away. Reassurance from day one – for you AND your pet.

At the heart of this package is a one-to-one video consultation with a fully accredited animal behaviourist, created specifically for PetAir. You won’t find it online, and no other pet travel service offers it. Based on the individual needs and personalities of the pets you’re travelling, you’ll get expert guidance on crate training, settling nerves, building positive associations, and preparing your pet for a calm, confident journey – all backed by a written behavioural plan tailored to them.

Next, you’ll speak to a qualified vet for a full nutrition consultation, helping you transition to suitable foods in your new country and prepare their diet for travel days. Whether your pet has allergies, health conditions, or is just a fussy eater, you’ll leave with a clear, confident plan.

And for wraparound peace of mind? Unlimited access to UK-registered vets via video or message chat, 24/7, until your departure.

Complete Care offers:

• A personalised video consult with an accredited animal behaviourist, including a written plan to support crate training, travel anxiety, and a smooth journey. This training is designed EXCLUSIVELY for PetAir and based on real experiences. No one else offers this training, understanding, or level of pre-flight care
• A one-on-one nutrition call with a vet to help plan food for travel and life abroad, easing the dietary transition
• 24/7 access to UK-registered vets via video or message, right up until you fly

These aren’t generic helplines – these are professionals briefed on the PetAir process and experienced in managing travel-related questions and concerns. They’re here to guide you, spot issues early, and reassure you at every stage.

Upgrading is easy!

• Simply add Complete Care by mentioning it to your pet travel agent when you call.
  Let PetAir handle everything – from finance to flights – so you and your pet can focus on the adventure ahead!
• Call us on +44 (0)1725 551124 or Use the form below to request a pet travel quote.