Dolly to Dubai

PetAir staff gave an excellent service from start to finish . They gave information on a clear and informative way with no room for doubt .
Their staff are so helpful and caring and only very reassured by their approach

Despite having concerns about flying our pooch from UK to Dubai she arrived safe and sound and we were so pleased to see her

Thank you so much

Aug 5 2024

Sam to UAE

I hope this message finds you well. I am writing to express my sincere gratitude to the entire team for the invaluable support and assistance you provided for the relocation of Sam to UAE. Your professionalism, expertise, and unwavering commitment to excellence made the entire process smooth and ‘stress-free’.

From the initial planning stages to the final execution, your team demonstrated exceptional dedication and attention to detail. Your thorough understanding of all the requirements and your proactive approach to addressing any challenges that arose along the way truly set you apart. Without any unwaveringly doubts, it was the best decision I made to seek your professional services to assist with the move. My dad and my uncle even stated how great the team were to deal with.

Moreover, your team’s friendly demeanor and willingness to go above and beyond was evident and certainly did not go unnoticed.

Moving Sam across the world was certainly daunting and felt an overwhelming experience, but it turned out to be an easier process knowing I had the team overseeing everything and ensuring it went to plan. Your commitment to excellence and customer satisfaction is truly exemplary, and it speaks volumes about the integrity of your company.

I wanted to therefore reach out and express the gratitude and let you know Sam has arrived safely and settled quickly at the new apartment. Please convey our heartfelt thanks to everyone involved in making Sam’s journey a success, including Emma and her team at Snoopy Pets who moved ‘Heaven and Earth’ to ensure he got to the apartment safely without any undue stress once arriving in the UAE (well it seemed like that due to all the bureaucracy involved). It seems I was way more worked up than Sam was. I know Raymond was working hard at the DXB airport for an entire day negotiating Sam’s release. Once again, thank you for all your guidance and organisation.

Have a great week and weekend ahead.

Jul 22 2024

Rupert and Lolly to UAE

We couldn’t wish for a better agency to fly our dogs to Dubai. From the minute we had an email with Corrine to continuing the paperwork with Sharon, the service has been seamless. We had all of the information we needed, no stress no fuss and it took away all of the painful paperwork (which is a minefield) of our hands. They explain the full process (the flight and what it’s like for the pets) and calmed me down when I was too worried. Just incredible all around. They work very closely with Emirates and updated the airline about our deaf timid girl which then continued to the actual flight where the air hostess came to tell us that the dogs have been safely borded on the plane and gave us the temperature of their hold space (21C ha!)

Jul 5 2024

Leo to BCN

We just wanted to say thank you so much again for everything – we are so grateful for how seamless everything went and couldn’t be more happy having Leo with us safe and sound.

Jun 17 2024

Blue & Belle in Florida

Amazing from start to finish !

Travelled with my 2 Doberman : Blue 11 month & Belle 2 years . The kennel pick up prior to our long haul flight (London – Miami) was perfect , the custom build crates were perfect , and the Miami kennel that picked the dogs up from customs was great as we met there to let the dogs have a run around /loo break after their long flight . Both dogs seemed completely unaffected by the long flight and all the people that they encountered during the journey. I was naturally anxious about it all : I  didn’t need to be as everything went absolutely perfect !

Jun 3 2024