US to the UK

From start to finish the service provided by PetAir UK was excellent. They are on top of everything – they communicate well – they let you know the process and keep you informed. We went for the Gold service and our dog took three days to get to us in the US from the UK. We knew he was in safe hands – you can tell that they genuinely care as my parents who had the job of handing our dog to the driver in the UK were upset to see him go. The driver was lovely and reassuring – the team in the office even had photos of him sent to them when he arrived at the UK kennels to reassure them he was okay. On the US side the agent took care of everything and he was safely delivered to us chilled out and care free three days later. Thank you PetAir UK. We will be using your services again when we return in maybe 2/3 years time.

Oct 21 2024

Mipha’s Travels

I just wanted to thank you so much for all your hard work getting Mipha here safe.

She is settling in really well.

Thank you for putting my mind at ease and answering all my questions, I am truly grateful.

Oct 8 2024

Millie to Auckland

I am writing to thank you for providing such a trouble-free service to get her from our home in Hampshire to our new home here is Auckland. In particular, many thanks to Emma Chalmers who handled everything so efficiently and managed our last minute panics – change of collection details less than 24 hours before we were due to fly out and our realisation that we should have left Millie’s vaccination card behind to travel with her. All our issues were dealt with calmly and promptly. Emma really is an asset to your company and you should be very proud of having her on your staff.

Sep 23 2024

England to Washington DC

Like most, I find the idea of pets on a plane a bit weird. PetAir made it so easy. I just filled in some simple forms when asked, and my dog and cat were delivered door-to-door from the North of England to Washington DC. They also have good packages to either bring down the cost, or go for a comprehensive service. I found it reassuring that PetAir is run by vets. Strongly recommend!

Sep 9 2024

Dolly to Dubai

PetAir staff gave an excellent service from start to finish . They gave information on a clear and informative way with no room for doubt .
Their staff are so helpful and caring and only very reassured by their approach

Despite having concerns about flying our pooch from UK to Dubai she arrived safe and sound and we were so pleased to see her

Thank you so much

Aug 5 2024