TUI UK airlines, formerly known as Thomson Airlines, is the world’s largest charter airline, offering flights from the UK to destinations across Europe, Africa, Asia and North America. There’s lots you need to know about TUI UK pet travel and their policies.

Cats and dogs are carried in the hold. For the transport in the freight hold, you have to provide a safe and sturdy transport container in which the animal has sufficient room to turn around and to stand up. The container may not exceed a maximum height of 83 cm. Only one animal can be carried per transport container.

To fly with TUI UK, animals must be fitted with a microchip and have a pet passport (if going to the EU and relevant export documents if travelling outside of the EU). This confirms their vaccinations are up-to-date and the import requirements of receiving country is correct.

For TUI UK flights, pets in the cargo must travel in IATA approved kennels. These must have a locking door, be made of suitable plastic/wood and have bedding in, such as a blanket/newspaper/veterinary bedding. More info on pet kennels can be read here.

As with every pet flight, your pet will need the correct documentation depending on where your pet is travelling to. The requirements for each country are different and can be quite complicated, so please do contact the team at PetAir UK and we will be able to advise you or have a look here.

Pet flights will need to be booked a minimum of 7 days before departure, and for flights to South Africa, Dubai and Australia bookings need to be made through IPATA agents, such as PetAir UK.

So if you choose to transport your pet with TUI UK, we can organise everything from documentation to transporting your pet to the right place at the right time.

PetAir UK have ample experience transporting pets with TUI. Our expert team are on hand to answer any questions you may have.

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Got questions on travelling with your pets on TUI? Call our experts on 01725 551124.

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Nugget flew to Hong Kong – September 2021

My boyfriend and I have just moved to Hong Kong and PetAir were absolutely incredible! Thank you to Alison and Victoria for working with us and for enabling such a smooth process. Our dog Nugget arrived at her destination calm and happy, even after such a long journey, and we were informed of her progress/whereabouts...

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Brilliant service

Transporting my dog was daunting, got to be honest, but PetAirUK could not have done anything else to put me at ease. A truly remarkable service. Max, my dog, was picked up from my daughters house in the UK and delivered to my door in the UAE. I would definitely use them again. Thank you,...

Grace J
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Baloo flew to the Cayman Islands – May 2021

Victoria and Emma were absolutely amazing in helping me fly my boxer dog from London to the Cayman Islands. They managed every step of the way and made it incredibly stress-free for me. Baloo arrived safely and happily and I’m enormously grateful to them. They were brilliant in responding to my endless emails and calls...