“Dear Linsey and Catherine,
Sorry for the delay in replying and can I just say a massive massive THANK YOU for all your help with Bert, you were brilliant with our last minute issues, reassuring, calm and everything else.
We collected Bert last weekend and apart from being very pleased to see us and a tad skinny he is full of beans.
I’ve attached a couple of photos, feel free to use them anywhere you like (I apologise for appearing in one of them!).
If you ever want to put a client in touch with somebody as a testimonial then please do not hesitate.
All the very best,
Cxxxx and Nxxxxx”
Fri May 20 2016