SEE Why PetAIR IS TRUSTED by over 25,000 Pet OwNERS
We're the global pet travel experts that treat your pet just like family!
Relocating your pet isn’t just about paperwork and flights – it’s about trust. It’s about handing over someone you love to someone who understands what that means.
At PetAir, we’ve helped over 32,000 pets travel safely to over 300 destinations – and we’ve done it with one unwavering promise: your pet’s comfort, safety and emotional wellbeing always come first.
We’re more than pet shippers. We’re vets. We’re animal lovers. And we’re the name thousands of families trust when it matters most.
Vet-led from day one – with over 100 years of combined veterinary experience
Founded and run by veterinary surgeons, PetAir is the only major UK pet travel company built around clinical care. Every journey is overseen by trained animal health professionals – so you’re not just choosing a logistics provider, you’re choosing a clinical partner.
Whether your pet needs a health check, sedation advice, tailored feeding schedule or temperature-sensitive travel routing – you’ll have veterinary guidance at every step.
The most complete pet travel service in the UK
From full paperwork to final destination, we handle it all – with care that goes far beyond the industry standard.
Custom-Made Pet Cabins
Hand-built for safety, comfort and IATA-compliance in our Dorset workshop
Veterinary-Led Team
Trusted by British Airways, with vets overseeing every journey
100% Paperwork Compliance
We handle all documentation, so you don’t have to
DEFRA-approved, air-conditioned transport
From your door to the airport or our pre-flight boarding kennels
Expert support for complex cases
including BOAS breeds, large dogs, and multi-pet families
Care Tag for each pet
Ensuring your pet’s journey is trackable and providing a digital cloud-based wallet
24/7 Vet Access
Vet-led travel preparation with real vets at anytime! Get peace of mind with 24/7 access to a vet prior to your pet’s departure, plus a 1-2-1 behaviour consult and 1-2-1 nutrition consultations when you need them.
No Hidden Costs
We include everything in our quotes so there are no surprises later
And because we know what this journey means to you emotionally – you’ll never be just another booking.
Real stories. Real trust
See how we compare to our competitors
| Feature | PetAir | Our Small competitor | Our Medium competitor | Our Large competitor |
|---|---|---|---|---|
| Pricing & Value | ||||
| Price Guarantee | ||||
| Payment Plan | ||||
| Customer Care & Support | ||||
| Trustpilot Score* | 4.9/5 (728 reviews) |
4.5/5 (14 reviews) |
4.8/5 (426 reviews) |
4.9/5 (790 reviews) |
| Customer Support | ||||
| Whatsapp Messaging | ||||
| CareTags - Tracking Software and Collar Tag | ||||
| Airline Partnerships & Compliance | ||||
| British Airways Preferred Supplier | ||||
| IPATA Member | ||||
| DEFRA Approved | ||||
| Veterinary & Wellness Support | ||||
| In-house Vet Services | ||||
| Pre-flight Kenneling | ||||
| 24/7 FREE Pre-flight Access to Pawsquad Online Vets | (Included in Premium) | |||
| 30 min Behaviour Consult with a professional | (Included in Premium) | |||
| Unlimited Dietary Consults with a professional | (Included in Premium) | |||
| Travel Services | ||||
| 24/7 Out-of-hours service | ||||
| Bespoke Travel Crates | ||||
| Fast Track flight service | ||||
| 24/7 Import Services for overseas pets | ||||
| Military pet flights | ||||
| *Trustpilot Score correct as of 10th September 2025 | ||||
The gold standard in global pet relocation
Whether you’re moving to Australia, the USA, Canada, the UAE, or anywhere else, PetAir offers the most experienced, compassionate and clinically-led pet travel service in the UK.
When you choose PetAir, you’re choosing:
Over 33,000 successful relocations
A vet-led team of logistics experts and animal lovers
A truly end-to-end service with no hidden fees
Peace of mind that comes with knowing your pet is in expert hands
Ready to take the first step?
Let’s make this journey safe, smooth – and special.
