Apologies for only emailing you now to say thank you. Zoey has had a good flight as far as we could tell.
She looked relaxed when we picked her up. Everything went so smooth and we cannot say thank you enough.
From the moment I enquired about your services, your emails and help, the very warm and friendly driver who picked Zoey up and the text message to let us know when she was dropped off at Heathrow, I can truly say that we’ve had such a good experience. Worth every penny!
The peace of mind we had to know that all the paperwork was taken care of and to know that the people who dealt with her made sure she was happy and comfortable.
Zoey is enjoying her new home. So much space and freedom here on the farm.
Thank you again for everything (being very patient as well with all my emails checking things you had already told me etc).
Dec 20 2017
Dear Darren, Luke and everyone else involved in shipping our pets to Atlanta,
I just wanted to say thank you from the bottom of our hearts for taking such good care of our three pets Lieutenant Worf, Jeanne d’Arc and La Reine Margot.
You have made a very stressful process easy and we were very impressed by your professionalism via email and at your center.
Our pets were so comfy in their crates that we have decided to decorate them and keep them as their individual dens.
So once again, many thanks.
Jxxx and Bxxxxxx
Nov 30 2017
Just wanted to let you know that we collected Pippi from quarantine this morning and she’s settling into her new home down under quite nicely.
She’s lost quite a lot of weight in quarantine, but generally she’s in great shape.
Thank you and everybody at Pet Air for everything – this was a long project for me: my initial enquiry with you was at the end of 2014, and at times I didn’t think it was ever going to happen…but here she is!
You and your team made the whole thing very straight forward for me, and I’m very, very grateful.
Nov 20 2017
Hi Lenny and Catherine
Nigel is home, safe and sound. He’s explored every room of his new home, steadfastly ignored all his new toys, eaten far more treats than strictly necessary, and is now cuddled up by my feet on the sofa looking very contented and happy.
A huge thank you to both of you and everyone else involved in getting him safely here. You’ve obviously looked after him very well, and it’s wonderful to have him back. We missed him so much!
We really appreciate everything you’ve done. If we ever hear of someone wanting to bring their pet over from the UK, we will keep recommending you relentlessly until they give in!
Lxxxx and family.
Sep 30 2017
Apologies that this email is long overdue. As you can imagine there is so much to organise when moving your life to the other side of the world! I just wanted to say thank you so much for all your help in getting my babies safely to Melbourne. I was very happy with the service and never felt a bother when I asked a thousand questions about the process. I really appreciate all the reassurance and understanding you provided, as this helped keep my anxieties at bay. I was so impressed by how easily you were able to sort and rearrange our travel arrangements when I became ill after having my baby. It couldn’t have been easier or more stress free on my part. I picked up Laika and Skip from quarantine expecting them to be skinny and shaking with stress, but they were the happy healthy pups I left in the UK. They have settled into life here so easily and I am so glad we were able to bring them along. Thank you Catherine and thank you to everyone at PetAir UK, I would definitely recommend you to anyone!!
All the best
Sep 20 2017