Contact PetAir UK
Get in touch with PetAir UK (Quotes, Imports & Pet Travel Support)
Quick Contact Options
Call (UK)
Book a video consult with your dedicated sales agent using the link in your quote email.
General Enquiries:
enquiries@petairuk.com
Importing Pets:
imports@petairuk.com
Opening hours
Monday to Saturday:
8am to 5pm (GMT)
Sunday:
Closed
Locations, addresses and reviews
Tarbay
Overnight Boarding
- PetAir UK C/o Tarbay Centre, Tarbay Ln, Oakley Green SL4 4QG
- enquiries@petairuk.com
Registered Office
Companies House Listing
- The Chocolate Factory, Keynsham, Bristol, England, BS31 2AU
Before you contact us
Please have the following details at hand:
Your destination (or for imports: the country of departure) and preferred travel window/date.
Pet details: species, breed, age, approximate weight and whether your pet is brachycephalic (flat-faced).
Your nearest UK collection postcode and your final delivery postcode/country.
If importing: flight details and Air Waybill (AWB) if available.
Any fixed deadlines: house move dates, visa timelines or quarantine requirements.
Request a Quote
Export Quote
(Flying pets out of the UK)
Use this form for international travel departing the UK (pets travelling in the aircraft’s cargo hold).
Import Quote
(Bringing pets into the UK)
Use this page for UK imports, customs clearance and onward delivery.
Which pet travel option do I need?
Need an answer today
WhatsApp us:
The Fastest Way to Contact us
+44 (0)1202 233265
Call us:
+44 (0)1725 551 124
+44 (0)2039 266 622
Reviews and Reassurance
Data protection enquiries
If your query is specifically about personal data or privacy, PetAir’s privacy policy lists the Data Protection Officer contact details.
DPO email:
privacy@ivcevidensia.com
DPO phone:
+44 (0)1225 489829