The first pet shipper in the UK to offer this amazing pet tracking solution!
At PetAir, your pet’s wellbeing is our number one priority – not just while they’re flying, but before take-off and after they arrive. That’s why we’ve partnered with CareTags, the UK’s smartest pet tracking and information system. It’s everything your pet needs for a safe move, and everything you need for peace of mind.
We’re proud to be the first pet travel company in the UK to offer CareTags to our clients – combining our expert pet relocation service with high-tech reassurance.
Track Your Pet’s Journey in Real-Time
Other companies might say “no news is good news” – but we think you deserve better than that.
With CareTags, you’ll receive live updates on your pet’s journey through email and text, including:
- Scans from each stage of the journey, with photos and notes from the handlers
- GPS location on a live map, showing you where your pet was last scanned
- Real-time reassurance, so you’re never left wondering how your pet is doing
Your pet’s travel cabin will feature a secure QR-coded label, allowing our team to update you quickly and easily at each stage of their move.
A Tag That Keeps Your Pet Safe – Even After the Move
Once your pet arrives, their CareTag continues to work hard – offering a digital safety net in case they get lost in their new home.
- Anyone can scan the QR tag – no special app needed
- You’ll get a GPS alert the moment it’s scanned
- Their tag shares key info with the finder: your contact details, any urgent medical alerts, and instructions
If your pet gets lost, you’ll know exactly where they are and who found them – fast.
A Digital Pet Wallet in Your Pocket
CareTags comes with access to the CareTags Pet Wallet app – your one-stop hub for all your pet’s health, ID and travel records.
- Store vet records, vaccination details, travel documents and ID
- Add medications, emergency contacts, and health alerts
- Share everything instantly with new vets or boarding teams
No more paperwork stress. Everything’s in one place, always up to date, and ready to go.
Reminders & Alerts to Keep You Organised
Pet life admin just got easier. Use the CareTags app to:
- Track upcoming vet or grooming appointments
- Get reminders for medication doses
- Set health alerts, add notes, and keep everything organised
Whether you’re mid-move or settling into a new routine, CareTags helps you stay on top of your pet’s care with less effort.
See why pet owners trust PetAir with their pet’s travel plans…
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Excellent communication from Ellie and the team.
"We opted for the full package for ease and it was absolutely worth it. Collection was on time and little updates in how our doggy was doing were unexpected and yet so appreciated. He arrived safely from London to Tampa and seemed totally unfazed by his journey. We recommend this service to anyone thinking of taking their precious pets across the ocean."
Sarah, travelling from London to Tampa, Florida
“
PetAir made our experience extremely easy.
"PetAir made our experience extremely easy, even when our flight was cancelled they were on hand straight away to sort the best option out for our dogs. Our dogs flew from London to America arriving safely, we were updated with pictures which massively settled our nerves. I would definitely recommend this company when transporting your beloved pets. Thank you."
Chloe, travelling from London to America