At PetAir, your pet’s wellbeing is our number one priority – not just while they’re flying, but before take-off and after they arrive. That’s why we’ve partnered with CareTags, the UK’s smartest pet tracking and information system. It’s everything your pet needs for a safe move, and everything you need for peace of mind.

We’re proud to be the first pet travel company in the UK to offer CareTags to our clients – combining our expert pet relocation service with high-tech reassurance.

Track Your Pet’s Journey in Real-Time

Other companies might say “no news is good news” – but we think you deserve better than that.

With CareTags, you’ll receive live updates on your pet’s journey through email and text, including:

• Scans from each stage of the journey, with photos and notes from the handlers
• GPS location on a live map, showing you where your pet was last scanned
• Real-time reassurance, so you’re never left wondering how your pet is doing

Your pet’s travel cabin will feature a secure QR-coded label, allowing our team to update you quickly and easily at each stage of their move.

A Tag That Keeps Your Pet Safe – Even After the Move

Once your pet arrives, their CareTag continues to work hard – offering a digital safety net in case they get lost in their new home.

• Anyone can scan the QR tag – no special app needed
• You’ll get a GPS alert the moment it’s scanned
• Their tag shares key info with the finder: your contact details, any urgent medical alerts, and instructions

If your pet gets lost, you’ll know exactly where they are and who found them – fast.

A Digital Pet Wallet in Your Pocket

CareTags comes with access to the CareTags Pet Wallet app – your one-stop hub for all your pet’s health, ID and travel records.

• Store vet records, vaccination details, travel documents and ID
• Add medications, emergency contacts, and health alerts
• Share everything instantly with new vets or boarding teams

No more paperwork stress. Everything’s in one place, always up to date, and ready to go.

Reminders & Alerts to Keep You Organised

Pet life admin just got easier. Use the CareTags app to:

• Track upcoming vet or grooming appointments
• Get reminders for medication doses
• Set health alerts, add notes, and keep everything organised

Whether you’re mid-move or settling into a new routine, CareTags helps you stay on top of your pet’s care with less effort.