Pet Air UK was brilliant in handling my big boy's arrival from the USA 🇺🇸 So grateful for their support in making sure the Pet Health certificate paperwork was accurate 🐻‍❄️🙏

We recently used PetAir UK to move our dog Fitzroy from the UK to Australia. I could not have asked for a better service from the team at PetAir. What is a stressful time as a family was made much easier with their help. I have no hesitations in recommending them to fellow pet owners. Special thanks to Emma C for her help in particular for getting our little man home.

Removed so much stress from the transition from England to Tokyo. Thank you!

We used PetAir UK to export our two cats from the UK to Australia in September 2024 and could not recommend them more highly. We had the same dedicated agent, Liz Blanchette, throughout the process which resulted in seamless, timely low-stress communication and a smooth journey the our cats.

Exceptional Service – Thank You for Taking Care of Our Bruno! We are beyond grateful to Pet Air UK for the outstanding service they provided in relocating our precious Rottweiler, Bruno, from the UK to Australia. This was such an emotional journey for us, but they truly understood just how much Bruno means to our family and went above and beyond to make the whole process as smooth and stress-free as possible. A huge special thank you to Liz, who was with us every step of the way! Liz was incredibly supportive, always available to answer our questions, and her genuine care for Bruno was heartwarming. She made sure we were kept in the loop at all times, giving us peace of mind throughout the vet appointments, the 30-day quarantine in Melbourne, and even organising the additional flight from Melbourne to Adelaide. Liz's empathy and professionalism made this whole experience so much easier to bear. Having such a compassionate team guiding us through something as complicated and emotional as relocating our furry family member meant the world to us. Bruno arrived safe, happy, and healthy, and we can’t thank Pet Air UK and Liz enough for their incredible attention to detail and the genuine care they showed for him. For anyone considering making this journey with their pet, DO NOT GO ANYWHERE ELSE! Pet Air UK is absolutely the best choice – they will take care of your beloved pet as if they were their own. We are forever thankful!

I'm so glad we decided to work with Petair UK. After researching many different pet brokers, we chose to work with Petair UK for our dog's flight from the US to London because of their experience working with IAG Cargo (British Airways), reasonable quote, and high reviews. My agent, Daniel, always responded kindly and professionally within 24 hours and answered many, many general and specific questions I had about the process before and after we signed our contract. Before my dog's flight, Daniel carefully reviewed paperwork which instilled confidence in a complicated process. He also was quick to pivot when I had to change my dog's flight due to a late health certificate. Once my dog touched down, Daniel's team kept me updated throughout the process, calling and emailing when I wasn't able to receive the call. My dog arrived at our new home healthy and safely. If we ever find ourselves moving again, I would definitely employ Petair UK's services without hesitation. Thank you, Petair UK!

Flawless service moving our dog from our doorstep in London to Sydney. Highly recommend

I would highly recommend this company to transport your pet. We flew our precious cat to Dubai and the whole process, that is notoriously complex and lengthy, was smooth and absolutely stress-free from start to end. It was a proper door-to-door service with all paperwork taken care by PetAir. Vickie was particularly helpful and kept us informed every step of the way. We can't thank those guys enough, absolutely fantastic service! Will definitely use them again

5 Star for this fantastic company. We reached out to Pet Air to transport our dog from the London to Darwin, Australia. Special thanks to Emma Chalmers for her patience and prompt in sorting some last minute changes we made. She guided us through the entire process right to when our dog boarded the plane from Heathrow. I would highly recommend Pet Air, worth every penny ✅️

We worked with PetAir UK as our pup importer to the UK. This team is very detailed oriented and was able to pick up issues with the export/import forum that others didn't. Their diligent was to ensure that Ruffles have the right paper works and any necessary vaccination to be comply with the UK import rules. Our pup successfully went through custom and was delivered safely to us. The delivery team was very communicative, provided us with update when they are on route and made the delivery as seamless as possible.